Terms and Conditions

Contract Overview

These terms and conditions constitute a legally binding agreement between Fitness Image Australia Pty Ltd ("Fitness Image Australia", "we", "our" or "us") and the Client ("you", "your" or "Client"), as stated in the completed registration form.

Guarantee

The 42-day body reset program is covered by a guarantee. The Client will lose 5 kg in 6 weeks (42 days). To be eligible, you must:

• Follow our nutritional guidelines every day
• Follow the recommended activity every week
• Fully comply with all steps and instructions from Fitness Image
• Read and learn from all guides in the app
• Respond to messages within 24 hours
• Be open to feedback and answer our questions
• Attend all personal training sessions
• Heart rate during personal training sessions must be at least 140

The above conditions must be met fully to be eligible for a refund.

Acknowledgment of Risks

The Client confirms and agrees that:

Risks Associated with Physical Activity

• Exercise and fitness activities involve inherent risks
• Participation may result in injury, illness, or in extreme cases, death
• Personal property may be lost, stolen, or damaged
• Other participants may cause injury or property damage
• The Client may cause injury or property damage to others

Health Declaration

The Client declares that:

• They are physically and medically fit for training
• They are obligated to inform Fitness Image Australia of any changes in health status
• They are obligated to provide medical clearance upon request

Liability and Indemnification

Waiver of Claims

The Client:

• Participates in all activities at their own sole risk
• Assumes full responsibility for any injury, death, or property damage
• Releases Fitness Image Australia from all claims arising from ordinary negligence

Indemnification

The Client agrees to indemnify and hold harmless Fitness Image Australia, its employees, representatives, and contractors from:

• Claims for personal injury
• Claims for property damage
• Legal costs and expenses
• Third-party claims
• Claims arising from breach of these conditions

Payment and Cancellation

Financial Obligations

• All fees are paid in advance
• Payments are processed through an authorized payment service provider
• Late payments are subject to additional fees

Cancellation Terms

• Lesson cancellation requires 24 hours notice
• Late cancellations are charged at the full lesson rate
• Missed lessons are non-refundable

Property and Conduct

Facility Rules

• Appropriate athletic clothing is required
• Respectful behavior toward staff and other clients
• Proper use of equipment and facilities
• Compliance with health and safety protocols

Personal Property

• Fitness Image Australia is not responsible for lost or stolen items
• Secure storage of valuables is the Client's responsibility

Right to Terminate

Fitness Image Australia reserves the right to terminate services if:

• The Client breaches these conditions
• Payment obligations are not met
• Health concerns arise
• Inappropriate behavior occurs

Privacy and Data Protection

We collect and manage personal information in accordance with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles
• Our Privacy Policy

Governing Law

This agreement is governed by:

• The laws of the State of Victoria, Australia
• Australian Consumer Law
• The fitness industry code of ethics

All disputes are subject to the exclusive jurisdiction of the courts in Port Melbourne, Victoria.

Changes

Fitness Image Australia reserves the right to:

• Modify these conditions with 30 days notice
• Update pricing and services
• Change operational procedures

By using our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

Service Agreement

Welcome to Fitness Image Australia ("we", "our" or "us"). By using our services, you agree to these Terms of Service ("Agreement"). Please read these conditions carefully before ordering our services.

Definitions

"Services" means personal training, fitness instruction, program design, and related services provided by Fitness Image Australia.

"Client" means any individual who uses our personal training services.

Qualifications and Certifications

Our trainers hold Certificate III in Fitness and Certificate IV in Fitness qualifications, as required by Australian legislation.

Terms of Service

Lesson Details

• Sessions are scheduled for 45 minutes
• Training locations: at your home, in a park near you, or at one of our studios
• Services include individual program design, fitness assessment, and exercise instruction
• Nutritional advice provided is general in nature and does not constitute medical advice

Booking and Attendance

• Lessons must be booked in advance
• Cancellation must be notified 24 hours in advance
• Late arrival results in shortened session at full price

Payment Terms

Fees and Charges

• All fees are in Australian dollars (AUD)
• Payment is required before service begins
• Accepted methods: credit card, direct deposit

Cancellation Policy

• Missed lessons are non-refundable
• Purchased packages are non-transferable
• Medical emergencies are assessed on a case-by-case basis

Health and Safety

Client Obligations

• Complete health questionnaire truthfully
• Disclose all health concerns
• Obtain medical clearance upon request
• Report changes in health status
• Follow trainer instructions

Acknowledgment of Risks and Waiver of Claims

Assumption of Risk

The Client acknowledges and accepts:

• Exercise carries inherent risks
• Possibility of injury
• Possible property damage
• Risk of heart attack, muscle strain, or other injuries

Waiver of Claims

The Client hereby releases Fitness Image Australia from:

• Claims arising from ordinary negligence
• Claims for personal injury
• Claims for property damage
• Third-party claims

Indemnification

The Client agrees to indemnify and hold harmless Fitness Image Australia, its employees, and contractors from:

• Legal costs
• Claims arising from breach of contract
• Third-party claims
• Damages arising from the Client's actions

Intellectual Property

All materials, programs, and content remain the exclusive property of Fitness Image Australia. Reproduction or distribution without written consent is prohibited.

Governing Law

This agreement is governed by the laws of the State of Victoria (Australia), Australian Consumer Law, and the fitness industry code of ethics. All disputes are subject to the exclusive jurisdiction of the courts in Port Melbourne, Victoria.

Changes to Terms

We reserve the right to modify these terms with 30 days notice. Your continued use of the services indicates your acceptance of the modified terms.

Contact Information

By using our services, you confirm that you have read, understood, and agree to these terms.